Centre of Excellence – Better Results at Lower Cost
Kosbit Centre of Excellence can help you overcome silos and align your goals that will lead to greater business success. It can also help to establish a collaboration model that will provide a structure that facilitates the organization, planning, and supervision to achieve a progressive and efficient evolution towards the model of an organization oriented to processes. Our Centre of Excellence transcend and respond to the different capacities of companies and sectors we serve. Organizations may gain significant value by creating a Subcontracting Centre of Excellence (CoE).
What is an Outsourcing CoE?
It is a centralized function in which knowledge and resources converge, creates a stronger alliance of complementary skills and resources to foster excellence in outsourcing. Companies create COEs by focusing and exploiting their talents— people who work as a business – as a way to help them utilize their collective skills and outsourcing knowledge. Generally, COEs are central points of contact for internal lines of business, other stakeholders (e.g., legal, tax, finance, accounting, sourcing, and compliance), regulators, boards of directors, and senior management committees.
By gathering all assets in a central function, organizations are able to:
• Have a better utilization of existing knowledge
• Increase the knowledge gathering speed and improve levels of retention
• Manage outsourcing efforts more as an enterprise portfolio
• Standardize the subcontracting life cycle methodology
• Create more coherent and repeatable outsourcing governance processes by sharing tested leading practices, skills, and tools
Establishing an outsourcing CoE is a balance of art and science. Attracting talented individuals with the right technical skills and experience is just one piece of the puzzle. It’s also critical to create a centre that exemplifies the best in the organization, aligns to the business’ goals, and has consistent support and commitment from senior management. Successful outsourcing CoEs pay for themselves by providing to the organization the right knowledge, experience, information, tools, and methodologies. These materials are delivered to the right users at the right time to help achieve organizational excellence.
Why Southeast Europe – Kosovo
The competitive advantage of our location in South East Europe – Kosovo enables us to reduce your ICT costs without sacrificing quality. According to the Global Sourcing Association (GSA), South-eastern Europe – Kosovo has become an attractive outsourcing location due to the low cost of qualified staff and a large number of highly qualified, bilingual and qualified IT specialists. This region has the youngest population in the EU, the Strategic Time Zone (CET) attractive prices, cultural affinity, and free trade agreement with the United States.
The region of Southeast and Eastern Europe has attracted international players who want to expand their activities to new EU members. The region also emerged under a radar as an outsourcing destination with a number of advantages: lower labour costs, skilled and available workforce and tax regime. The story is not far from homogeneous. Some of the differences within the Southeast and Eastern Europe are from the communist regime and its relative rigidity, but most refer to the speed of reforms and structural changes during the post-communist period.