Professional IT Managed Services | Managed IT Services
Our fully managed IT service team help you reduce ICT cost, improve service delivery and enable growth
Whatever your IT requirements, Kosbit can help. We provide a wide range of IT managed services to help your IT and network communication infrastructure to reduce ICT cost, improve service delivery and enable growth. We work with clients in different levels from the most basic IT support to setting up a new IT infrastructure and provide IT department for your needs. Our customers choose to work with us because we become their trusted and reliable IT partner for their IT and business operation needs. Companies these days do not have time, budget and resource to hire a full-time dedicated IT staff. Kosbit provides you the perfect solution by supporting you on-site or off-site, everything is customized to your requirements. Whether you are looking to renew or upgrade your existing IT infrastructure, or planning IT network from scratch, Kosbit can help.
Our fully IT Managed Services include the setup and maintenance of your IT system. This includes upgrading hardware/software, IT auditing optimization for performance and speed and any other tasks that are related to the routers/servers and its operation. We offer a selection of managed routers, switches, firewall and servers from simple use-cases to high complex issues.
What Kosbit offer:
- Our IT Service Desk team can offer fully manned 24/7 service desk using the best type of ticket logging systems
- Our highly experienced team offer fully documented escalation process 24×7 and free up internal resource so you can run your business effectively
- Our IT Infrastructure Management team offer on-site and off-site technical support to monitor and manage your systems and maximise performance
- Our automated IT services can help modernise your helpdesk and align your systems to leading service automation platforms
- Our highly qualified engineers (Cisco CCIE/Juniper JNCIE & Microsoft MSCE) support your IT department to troubleshoot, correct and prevent technical support problems
- Our reliable IT managed service helps you cut costs, manage complexity and improve the service you offer to users
- Our IT services offer your health checks and audits of hardware and software as well as scheduled reporting, services levels, tickets logged, and remediation options
- We use PMP/ITIL best practices approach providing ongoing IT service management support
- High-security standards by routinely performed system maintenance and updates.
- Periodic system updates for state-of-the-art setups
- Optimised performance by highly trained specialists
- Strict documentation of all activities
- Monitoring of all critical services, with email notification